Security

Security at ProgramArchitect

Last updated: September 2026

A plain description of how we handle security today, and — more importantly — a clear way to tell us if you find something wrong. We're a small, early-stage team; this isn't a claim of perfection, it's an honest account of real practices plus an open door for anyone who finds a gap in them.

1. Report a vulnerability

If you believe you've found a security vulnerability in ProgramArchitect or learningarchitectures.com, please tell us before telling anyone else. We take reports seriously and will respond.

What to expect: we'll acknowledge your report within 2 business days, and aim to give you a real assessment (confirmed, not reproducible, or already known) within 5 business days. We'll credit you (if you'd like) once a fix ships, and we'll keep you updated rather than go silent.

2. Responsible disclosure — what we ask

3. Practices actually in place today

Specific, not generic — this is what's really running in production, not a marketing checklist:

If something above is wrong, incomplete, or you think we're missing something important, email us about it — even if it's not a full vulnerability report.

4. Data handling

For what we collect and why, see our Privacy Policy. For cookies specifically, see our Cookie Policy.

5. If something goes wrong

If we discover a security incident that affects your personal data, we'll notify the people affected without undue delay, and in any case within 72 hours of becoming aware of it, by email to the address on your account. That notice will describe what happened, what data was involved, and what we're doing about it. If the incident is still being contained at that point, we'll say what we know so far rather than wait for a complete picture before saying anything.

We don't hold a formal certification such as SOC 2 or ISO 27001. If your organization needs a security questionnaire completed or a signed agreement, email support@learningarchitectures.com with "Security" in the subject line and we'll work through it with you.